Technology: Page 22
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Sponsored by BentoBox
4 ways to maximize restaurant staff with limited resources
Tips and best practices for hiring new employees to cross-training and retaining valuable staff.
Jan. 10, 2022 -
Opinion
Why convenience retailers are gearing up to win in foodservice
As vehicles go electric, stores will increasingly turn away from fuel pumps and toward innovative meals and snacks, writes retail analyst Frank Beard.
By Frank Beard • Jan. 7, 2022 -
Deep Dive
7 restaurant trends that will define 2022
Restaurants will trim their menus, phase out cumbersome curbside pickup channels and invest in automation as operators balance labor pressure with off-premise demand, analysts say.
By Emma Liem Beckett , Julie Littman , Aneurin Canham-Clyne • Jan. 4, 2022 -
Sponsored by ChowNow
The future of third-party fees is shifting: 3 ways restaurants can benefit now
New consumer trends are bringing the sustainability of third-party apps into focus, since many of them traditionally charge restaurants a commission of 30% or more to tap into their services–while charging diners high fees as well.
Jan. 1, 2022 -
McDonald's sells AI tech firm Dynamic Yield to Mastercard
Franchisees complained Dynamic Yield hadn't delivered the sales boosts they expected at the drive-thru. The deal reflects McDonald's pivot toward outsourcing its technology.
By Emma Liem Beckett • Dec. 21, 2021 -
Reef Technology's expansion
Reef loses David Chang's Fuku to Kitchen United as reports of food safety issues grow
The pivot may give Fuku more quality control, as Kitchen United makes restaurants responsible for preparing their food at rented kitchens. Reef, by contrast, handles the kitchen operations for its licensed brands.
By Aneurin Canham-Clyne • Dec. 17, 2021 -
Uber Eats to offer autonomous food delivery in 2022
Uber's partnership with Motional, which will launch in Santa Monica, California, could provide access to more affordable and convenient restaurant deliveries.
By Julie Littman • Dec. 16, 2021 -
Serve Robotics closes $13M funding round
The autonomous delivery robot company's latest investment is backed by Uber, DX Ventures and 7-Eleven's corporate venture arm 7-Ventures LLC.
By Alicia Kelso • Dec. 6, 2021 -
Shake Shack to open first drive-thru location
The fast casual chain plans to open 10 drive-thrus in 2022 as part of its shifting development strategy to expand further into suburban markets.
By Alicia Kelso • Dec. 1, 2021 -
The restaurant robotics invasion is just beginning
From frying wings to delivering food, robots are being used to shore up labor gaps in the restaurant industry.
Nov. 30, 2021 -
Grubhub teams with Deliverect, integrates delivery orders into POS systems
More than 12,000 restaurants will be able to receive Grubhub orders through their point-of-sale systems, enabling operators to sync and manage menus directly.
By Alicia Kelso • Nov. 22, 2021 -
62% of consumers want restaurant gift card for holidays, NRA finds
Of those consumers, most want a gift card to their favorite restaurant but many would like to try a new eatery, a National Restaurant Association survey shows.
By Alicia Kelso • Nov. 19, 2021 -
Starbucks, Amazon Go open cashierless store concept in NYC
The two plan to open additional stores in 2022, as more retailers experiment with grab-and-go technology.
By Tatiana Walk-Morris • Nov. 19, 2021 -
C3 founder leads $20M funding round to establish robotic kitchen startup
The investment includes a partnership with C3, which will initially test Nommi's automated cooking system for "Iron Chef" Masaharu Morimoto's Sa'Moto restaurant brand.
By Alicia Kelso • Nov. 17, 2021 -
Toast's new restaurant products suite aims to alleviate labor pressure
Based on customer feedback, the POS platform developed features that will help operators manage operations and pay, Co-founder and President Aman Narang said.
By Emma Liem Beckett • Nov. 16, 2021 -
How Presto's public debut could help restaurants improve labor productivity
Raising millions of dollars in capital will help the restaurant technology company invest in improving its labor saving and guest experience products.
By Julie Littman • Nov. 15, 2021 -
Sponsored by Atmosphere TV
Make your business an escape from holiday stress with custom entertainment
As the holiday season ramps up, so do customers' stress levels — here’s how businesses can be more mindful.
Nov. 15, 2021 -
Yelp personalizes home feed in latest upgrade
Available in 150 metro areas, the iOS update provides visual content and updates from local restaurants based on factors like proximity and popularity of dishes.
By Julie Littman • Nov. 9, 2021 -
Sponsored by Workday
How P.F. Chang's fuses innovation and business continuity during uncertain times
P. F. Chang's determined that their financial system was at its end of life and needed to be replaced. What was their solution?
Nov. 8, 2021 -
5 ways QSRs are embracing technology
From drone delivery to artificial intelligence, fast food chains around the country are testing new ways to reach customers and fill the labor gap.
By Julie Littman • Nov. 3, 2021 -
McDonald's powers up 'Friendsgaming' livestream with FaZe Clan to unite gamers
As part of the event riffing on the Friendsgiving concept, the duo created a merchandise pack of co-branded gaming gear and DoorDash delivery codes.
By Peter Adams • Nov. 2, 2021 -
Sponsored by T-Mobile For Business
Emerging technologies call for robust data network
Data-driven decisions will expand beyond sales and staffing applications to guest services, supply-chain logistics and menu development, allowing restaurants to adapt what to sell in real-time as demand dictates.
Nov. 1, 2021 -
C3 deploys robot delivery in Los Angeles
Through a partnership with Coco, C3 will offer delivery via bots within two miles of several digital kitchens in the city, with plans to expand into new markets.
By Julie Littman • Oct. 28, 2021 -
McDonald's will sell McD Tech Labs to IBM
The sale of the platform reflects the chain's evolving approach to insourcing versus outsourcing technology, CEO Chris Kempczinski said.
By Emma Liem Beckett • Oct. 27, 2021 -
https://www.shutterstock.com/image-photo/group-happy-friends-having-breakfast-restaurant-1201677928By djile on Shutterstock.Sponsored by Mood Media
Bringing the phygital experience to restaurants
With the ever-growing use of technologies used in the restaurant industry, customers expect the same level of personalization and convenience in person as they do online.
Oct. 26, 2021