Operations: Page 49
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Courtesy of Chipotle
Chipotle CFO: higher wages preventing staff shortages
The company maintains pricing power, finance chief Jack Hartung says, giving it flexibility to decide when to use that power to either protect margins or make an additional investment in its people.
By Jane Thier • July 22, 2021 -
Retrieved from Chipotle/PR Newswire on March 09, 2021
Chipotle's digital sales rose 10.5% during Q2
CEO Brian Niccol said he expects the company's returns to continue to improve as it accelerates its order and pay ahead model, Chipotlanes, which open with 20% higher sales compared to traditional stores.
By Alicia Kelso , Julie Littman • July 21, 2021 -
Explore the Trendline➔
Wavebreakmedia via Getty Images
TrendlineBack-of-house Technology
From voice AI at the drive-thru to robot-powered makelines, restaurants are investing in technology solutions to optimize kitchen operations and reduce employee turnover.
By Restaurant Dive staff -
Retrieved from Panera Bread on July 19, 2021
Panera expands virtual catering to loyalty members
Following a soft launch earlier this year, Panera Connects, which provides meal vouchers to online event attendees, will be available to the chain's 40 million MyPanera members.
By Julie Littman • July 20, 2021 -
Courtesy of Jollibee/PR Newswire
Jollibee plans to reach 500 stores in North America in 5-7 years
The popular Filipino fast food chain, which has 1,400 units in the Philippines, is already on its way to opening 28 stores in Canada and the U.S. this year.
By Julie Littman • July 20, 2021 -
Maja Hitij via Getty Images
OpinionHow successful ghost kitchens are built
Restaurant operators need to focus on location, menu development and consumer satisfaction KPIs when developing delivery-only concepts, writes Chris Adams, vice president of strategy at Oracle Food and Beverage.
By Chris Adams • July 16, 2021 -
Retrieved from Acelerate on July 15, 2021
Host kitchen and software startup Acelerate secures $14.4M in funding
The company licenses seven proprietary brands to existing restaurants and works with operators to bring their menus to other restaurant partners.
By Alicia Kelso , Emma Liem Beckett • July 15, 2021 -
Courtesy of Ruby Tuesday/Business Wire
Ruby Tuesday to serve virtual barbecue brand in-store
Through September, guests can order Libby's BBQ, which was originally conceived as a delivery-only brand, for dine-in, takeout and delivery.
By Julie Littman • July 15, 2021 -
Courtesy of Popeyes/Businesswire
Popeyes to debut chicken nuggets after stockpiling poultry for 6 months
This preparation could help the chain avoid the shortages and long lines that followed its wildly successful chicken sandwich launch.
By Julie Littman • July 13, 2021 -
McDonald's franchisees boosting pay, rolling out child and elder care benefits
Operators surveyed more than 5,000 employees to determine what new offerings, such as tuition coverage and child care, would be most attractive.
By Emma Liem Beckett • Updated July 13, 2021 -
Courtesy of PR Newswire
Bonchon says 72% of stores planned for 2021 will be fast casual
The chain experienced 15.3% same-store sales growth as of the end of June, and the company said the fast casual format has been well received by franchisees.
By Alicia Kelso • July 12, 2021 -
Joe Raedle via Getty Images
Study: Labor shortages, food costs are now restaurants' biggest concerns
New research commissioned by Uber Eats and DoorDash shows concern about these issues eclipses operator worries about third-party delivery fees.
By Alicia Kelso • July 8, 2021 -
Courtesy of Burger King
Burger King promotes COO Tom Curtis to president of US and Canada
Curtis enters his new role as the company attempts to reinvent itself in the QSR space, launching a digitally focused rebrand and loyalty program.
By Emma Liem Beckett • Updated Aug. 24, 2021 -
Permission granted by Subway
Subway to launch massive menu revamp
On July 13, the sandwich chain will roll out 20-plus menu updates, including 11 new ingredients and six all-new or returning sandwiches as part of its Eat Fresh Refresh campaign.
By Julie Littman • July 6, 2021 -
Courtesy of Domino's Pizza
Domino's lets customers bet on speediness of carside delivery with DraftKings tie-up
The challenge lets DraftKings users predict whether orders will actually show up in under two minutes for a chance to win a share of a $200,000 pot.
By Peter Adams • June 28, 2021 -
Octavio Jones via Getty Images
OpinionThe restaurant renaissance is coming. Here's what the industry should expect.
The entire food supply chain is in recovery mode, and restaurants need to diversify their vendors and use back-of-house technology to keep up their supply, writes Chelsea van Hooven, global industry advisor at Choco.
By Chelsea van Hooven • June 25, 2021 -
Courtesy of PR Newswire
Donatos partners with Reef Kitchens to open a ghost kitchen
The delivery-only collaboration, which will expand the pizza chain's presence in Nashville, Tennessee, comes as the restaurant also grows through its relationship with Red Robin.
By Alicia Kelso • June 25, 2021 -
Spencer Platt via Getty Images
39% of restaurants can't afford June rent, report finds
Despite improvements from May, when 49% of restaurants couldn't pay rent, operators continue to struggle with inflation and a labor shortage, which are impacting revenue.
By Alicia Kelso • June 23, 2021 -
Thai Phi Le/Restaurant Dive
Red Robin to add 120 Donatos locations this year
The growth plan will bring the partnership that began in 2018 into more than 200 locations.
By Alicia Kelso • June 21, 2021 -
Permission granted by Wingstop
Wingstop debuts virtual brand focused on chicken thighs
As wing prices increase, Thighstop will instead provide a menu of bone-in and boneless thighs tossed in 11 different flavors.
By Julie Littman • June 21, 2021 -
Courtesy of Dickey's Barbecue Pit
Dickey's to add 100 ghost kitchens through Combo Kitchen partnership
This partnership will also include the barbecue chain's virtual brands Wing Boss and Big Deal Burger, which the company launched earlier this year.
By Julie Littman • June 18, 2021 -
Dan Kitwood via Getty Images
McDonald's CEO: '$7.25 in this day and age is not what you should be paying'
Chris Kempczinski said at the CNBC Global Evolve Summit Wednesday that hourly wages will rise to $15 across the industry regardless of legislative mandates due to the strength of the economy.
By Emma Liem Beckett • June 17, 2021 -
Retrieved from Krispy Rice on June 16, 2021
C3, Chowly partner to bring virtual brands to 10K restaurants
The collaboration will allow C3, which is currently in 250 kitchens, to rapidly expand through Chowly's network of enterprise and small restaurant clients.
By Julie Littman • June 16, 2021 -
Scott Olson via Getty Images
Yelp records its highest seated diners total ever in May
The number of diners seated via the platform, which surpassed pre-pandemic highs, was up by 48% in May 2021 compared to May 2019.
By Alicia Kelso • June 15, 2021 -
Permission granted by &pizza
&pizza offers $500 bonus to fully vaccinated employees
The incentive, provided to new hires and current employees, builds on the chain's previous offerings of paid-time off and subsidized transportation to get COVID-19 shots.
By Julie Littman • June 15, 2021 -
Courtesy of PR Newswire
Restaurant365 acquires restaurant management platform Compeat
Both companies provide similar solutions aimed at simplifying day-to-day operations, including accounting, inventory, scheduling, payroll and HR management, and the combined firm will serve over 28,000 restaurants.
By Alicia Kelso • June 14, 2021
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