Operations: Page 50
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Courtesy of Toast
Toast's new restaurant products suite aims to alleviate labor pressure
Based on customer feedback, the POS platform developed features that will help operators manage operations and pay, Co-founder and President Aman Narang said.
By Emma Liem Beckett • Nov. 16, 2021 -
Courtesy of Burgerville
Burgerville and IWW ratify a contract in fast food first
The contract, which covers Burgerville's five unionized shops and expires in May 2023, secures wage raises and tipping, along with new benefits.
By Alicia Kelso • Updated Dec. 20, 2021 -
Permission for use provided by Atmosphere TV
Sponsored by Atmosphere TVMake your business an escape from holiday stress with custom entertainment
As the holiday season ramps up, so do customers' stress levels — here’s how businesses can be more mindful.
Nov. 15, 2021 -
Permission granted by C3
Why C3 is betting on virtual brands inspired by online influencers
The food tech platform has created an innovation hub to develop delivery-only brands with digital content creators and reach lucrative younger audiences.
By Julie Littman • Nov. 11, 2021 -
Permission granted by Inspire Brands
Inspire Brands opens its first ghost kitchen
Alliance Kitchen offers menu items for delivery and takeout from Arby's, Sonic, Jimmy John's, Buffalo Wild Wings and Rusty Taco.
By Alicia Kelso • Nov. 10, 2021 -
Courtesy of DoorDash
DoorDash enters Goldbelly's turf, offers nationwide restaurant shipping
The platform's new offering allows diners to order from restaurants and retailers from around the country without a delivery fee.
By Alicia Kelso • Nov. 8, 2021 -
Joe Raedle via Getty Images
Deep DiveLack of capital, legislative restrictions may impede franchisees in 2022
Despite these hurdles, there is still runway left for expansion, experts say, and competition for high-quality operators.
By Emma Liem Beckett • Nov. 8, 2021 -
Courtesy of Dickey's Barbecue Pit
Dickey's accelerates expansion with 100 more units through Ghost Kitchen Brands
The barbecue chain continues to partner with ghost kitchen companies to expand its presence in North America. The latest collaboration brings it into Walmart.
By Alicia Kelso • Nov. 5, 2021 -
Scott Olson via Getty Images
Shake Shack plans largest expansion to date with up to 50 units in 2022
The company will focus primarily on suburban markets where units can be built in freestanding locations or within shopping centers, executives said Thursday.
By Julie Littman • Nov. 5, 2021 -
McDonald's expects commodity inflation up to 4%
The world's biggest restaurant chain also has faced difficulties procuring kitchen equipment and delays opening some new restaurants.
By Colin Campbell • Nov. 5, 2021 -
Courtesy of Domino's
5 ways QSRs are embracing technology
From drone delivery to artificial intelligence, fast food chains around the country are testing new ways to reach customers and fill the labor gap.
By Julie Littman • Nov. 3, 2021 -
Permission granted by Curry Up Now
Deep DiveWhy franchisors are targeting Texas and Florida
A friendly business environment, strong population growth and lax COVID-19 restrictions have made the two states popular for franchise expansion.
By Julie Littman • Nov. 1, 2021 -
stockstudioX via Getty Images
Sponsored by T-Mobile For BusinessEmerging technologies call for robust data network
Data-driven decisions will expand beyond sales and staffing applications to guest services, supply-chain logistics and menu development, allowing restaurants to adapt what to sell in real-time as demand dictates.
Nov. 1, 2021 -
Permission granted by McAlister's
Q&AHow McAlister's plans to become a $1B brand by 2024
Chief Brand Officer Mike Freeman discusses how franchisees are supporting the deli chain's growth goal to reach over 650 units.
By Julie Littman • Oct. 28, 2021 -
McDonald's will sell McD Tech Labs to IBM
The sale of the platform reflects the chain's evolving approach to insourcing versus outsourcing technology, CEO Chris Kempczinski said.
By Emma Liem Beckett • Oct. 27, 2021 -
Courtesy of PR Newswire
Cracker Barrel debuts Los Angeles ghost kitchen
Cracker Barrel Kitchen will deliver the chain's menu through DoorDash, Uber Eats and Grubhub, and marks the casual chain's entry in the City of Angels.
By Alicia Kelso • Oct. 26, 2021 -
Courtesy of C3
C3 is opening first brick-and-mortar market in Manhattan
The digital restaurant platform's 40,000-square-foot food hall, dubbed Citizens New York, will allow diners to eat on-premise or order for takeout and delivery.
By Aneurin Canham-Clyne • Oct. 26, 2021 -
Permission granted by Sweetgreen
Sweetgreen expects to double its footprint as a public company
The fast casual chain, which had 140 locations as of the end of September, expects to diversify its real estate with drive-thru and pickup only locations.
By Julie Littman • Oct. 26, 2021 -
Joe Raedle via Getty Images
Labor shortage squeezes Popeyes' late night business
Staffing challenges led to about an hour reduction in operating times, particularly during evening hours when checks tend to be higher due to more family business, the company said on an earnings call Monday.
By Julie Littman • Oct. 25, 2021 -
Courtesy of Blaze Pizza
Deep DiveFranchisees are flocking to fast casuals to grow. Here’s why.
As the segment shows greater resiliency compared to casual dining, restaurant operators are making deals for expansion, taking advantage of a real estate surplus and rebounding traffic.
By Julie Littman • Oct. 25, 2021 -
TGI Fridays snags sales lift from C3 virtual brand, plans to expand it
The chain began testing Krispy Rice in Orange County, California, and Maryland restaurants, with sales at these units nearly doubling from the first week.
By Alicia Kelso • Oct. 22, 2021 -
Permission granted by Portillo's
Portillo's eyes 600 units following its $405M IPO
CEO Michael Osanloo said the Chicago-based chain's new capital structure allows it to pay off significant debt, and it expects to open locations in nearby Midwestern states and the Sunbelt.
By Julie Littman • Oct. 22, 2021 -
Permission granted by Miso Robotics
Buffalo Wild Wings tests robotic chicken wing fryer
Through a pilot program with Miso Robotics, the full-service chain's parent company plans to deploy Flippy Wings to its ghost kitchen and eventually install it in a Buffalo Wild Wings location this year.
By Julie Littman • Oct. 21, 2021 -
Permission granted by Taco Bell
How 5 new QSR designs optimize the off-premise experience
From multiple drive-thru lanes to GPS-enabled curbside pickup, fast food brands are embracing new designs to create frictionless off-premise channels.
By Julie Littman • Oct. 20, 2021 -
Dia Dipasupil via Getty Images
NRA urges mayors to support expanded outdoor dining through winter
Outdoor dining makes up 20% or more of daily sales at 68% of full-service restaurants, but 61% of these operators can only use their outdoor spaces through October, according to the National Restaurant Association.
By Alicia Kelso • Oct. 20, 2021
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